Shipping Policy
1. Introduction Welcome to Winning Kart! This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our online store. By placing an order, you agree to the terms outlined below.
2. Shipping Destinations We currently ship to all major cities and towns across India. If your location is not within our shipping zones, please contact our customer service for assistance.
3. Processing Time Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day.
4. Shipping Methods and Delivery Time
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
Please note that delivery times may vary depending on your location and external factors beyond our control.
5. Shipping Charges
- Standard Shipping: Free for orders above ₹1000. A flat rate of ₹50 for orders below ₹1000.
- Express Shipping: ₹100 for all orders.
6. Order Tracking Once your order is shipped, you will receive an email with the tracking information. You can track your order using the provided link.
7. Shipping Restrictions Certain products may have restrictions due to size, weight, or regulatory issues. If your order cannot be shipped due to these restrictions, we will notify you promptly.
8. Delivery Issues If you experience any issues with delivery, such as delays or damage, please contact our customer service team within 48 hours of the expected delivery date.
9. Returns and Exchanges For information on returns and exchanges, please refer to our Returns Policy.
Thank you for shopping with Winning Kart!